Terms & Conditions
Last updated: September 30, 2026
1. Services
New York Cryogen provides High-Pressure Medical Cryotherapy services for wellness and recovery purposes. Services are provided by trained professionals.
2. Booking & Appointments
- Appointments are available online, in person, or by phone.
- SMS or email reminders may be sent before scheduled appointments.
- Punctuality is requested; late arrivals may reduce treatment duration.
3. SMS Communications
By providing a phone number, you consent to receive texts for appointment confirmations, customer support, and promotional offers. Opt out by texting STOP; reply HELP for assistance. Standard message and data rates apply.
4. Cancellations and Refunds
- 24-hour notice is required for cancellations or rescheduling.
- Unannounced no-shows may incur charges.
- Refunds for prepaid sessions are subject to review and may not be guaranteed.
5. Health Disclaimer
Our services are not a substitute for professional medical advice. Please consult your physician before starting any new treatment. You acknowledge and accept all risks associated with cryotherapy.
6. User Conduct
You agree not to use our services for unlawful or abusive purposes. We reserve the right to refuse service to anyone who violates these terms or engages in disruptive behavior.
7. Intellectual Property
Website and marketing content belong to New York Cryogen. Reproduction requires written permission.
8. Limitation of Liability
New York Cryogen is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability is limited to the amount you paid for services.
9. Modifications
We may update these Terms at any time. Continued use of our services constitutes your acceptance of any changes.